Fernhand · Delete your account

Delete your account

How to delete your Fernhand account and what is removed.

You can delete your account at any time, directly in the app. No email or phone call is needed.

In the app

  1. Open Settings.
  2. Tap Account, data & deletion.
  3. Tap Delete my account and confirm.

What is deleted

  • Your account, profile and sign-in details.
  • Care circles you organize, and everything in them — visits, tasks, handoffs, appointments and the Care Snapshot — for every member. The app warns you before this happens.
  • Your membership in other people's circles. Your open tasks there become unassigned; records you added stay with that family.
  • Your notifications, consent records and usage records.

Deleted data is removed from our live database immediately; any backup copies expire within 7 days.

Subscriptions

Deleting your account does not cancel an Apple subscription. Cancel it in your iPhone Settings → [your name] → Subscriptions.

Can't open the app?

Email support@seaxenterprises.com from the address on your account and ask us to delete it. We'll confirm when it's done.

Want a copy first? In the app: Settings → Account, data & deletion → Export my data.